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The role

Phone-focused remote SDR role with supplied leads and a provided dialer. Requires at least 3 years of outbound experience, hands-on dialer experience, and at least 6 hours of dialing each working day.

Arca.ph is a staffing agency recruiting a Sales Development Representative (SDR) for a client. This is a remote, phone-focused outbound sales role for an experienced professional who is comfortable spending most of the working day on the phones. You will spend at least 6 hours dialing each working day. Leads and a dialer will be provided. You must bring hands-on experience using a dialer and at least 3 years of professional outbound sales, cold-calling, or appointment-setting experience

What you will do

  • Dial supplied leads for at least 6 hours each working day using the provided dialer.
  • Speak with prospects and decision-makers, introduce the client's services, and qualify interest.
  • Follow and adapt campaign scripts, handle common objections, and book qualified appointments or warm handoffs.
  • Record call outcomes, prospect details, and next steps accurately in the CRM.
  • Follow up consistently with leads and maintain an organized sales pipeline.
  • Use feedback and campaign guidance to improve conversations and appointment quality

Requirements

  • At least 3 years of professional outbound sales, cold-calling, appointment-setting, or closely related experience.
  • Hands-on professional experience using a dialer for outbound calling.
  • Ability and willingness to spend at least 6 hours dialing each working day.
  • Experience qualifying cold leads and booking appointments or warm handoffs.
  • Direct experience working remotely with U.S. or other international businesses or clients.
  • Clear spoken English, professional phone communication, reliable follow-through, and accurate CRM recordkeeping

Nice to have

  • B2B calling experience with business owners or other decision-makers.
  • Documented results against call-volume, qualified-appointment, show-rate, or conversion targets.
  • Experience with a CRM such as GoHighLevel, HubSpot, Salesforce, Pipedrive, or an equivalent system.

Working with Arca.ph

You'll work with one US company, on US hours, with the Arca.ph team behind you: a named account manager, regular check-ins, and ongoing training on the AI tools US teams use.

What to expect when you apply

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